Fast track at DPS works as a fixed sequence. On arrival: meeting point, eVOA or e-gate check, passport inspection, baggage reclaim, customs, kerb. On departure: kerb, check-in, passport control, security screening, lounge or gate. A Bali Premium Trip escort walks each step with you; officers still carry out every formal check.
This page is the short map. Each stage gets two or three lines here and a link to the page that covers it in full. For what the service includes overall, start with the fast track service overview. For current rates, see fast track prices at DPS.
What are the steps, in one view?
Three journeys pass through I Gusti Ngurah Rai International Airport in Tuban, just south of Kuta. Each has its own order, and each has a detail page.
| Journey | Steps in order | Where the full detail lives |
|---|---|---|
| Arrival | Meeting point → arrival hall → eVOA or e-gate → reclaim → customs → kerb | Arrival fast track |
| Departure | Hotel pickup → kerb → check-in → passport control → security → lounge or gate | Departure fast track |
| Transit | Arrival hall → bag decision → walk between terminals → re-check-in → departure checks | Transit fast track |
Fast track changes who walks the steps with you. It does not remove a step, shorten an inspection or change an officer’s decision.
What do you do before step one?
Three official tasks sit with you, and three details go to the concierge. Get all six done before the flight.
- Buy the eVOA if your passport needs one, through the official Indonesian Immigration portal. Rules and e-gate eligibility are covered in eVOA and e-gate explained.
- Fill in the customs declaration using the electronic form current at your travel date.
- Pay the Bali tourism levy through the official Love Bali channel, a separate charge in force since February 2024.
- Send flight numbers to the concierge on WhatsApp or email.
- List luggage and special items such as surfboards, golf bags, strollers or a wheelchair request.
- Share your hotel or drop-off address if your tier includes a vehicle.
Keep passports, eVOA proof and the levy receipt saved on your phone and printed. A dead battery at the arrival desk is the most avoidable delay there is.
How does the arrival sequence run, step by step?
- Meeting point. VIP and VVIP guests are met at the airbridge with a name sign; Essential guests meet at the point in their confirmation. See meet and greet at the airbridge.
- Arrival hall. The escort keeps the group together along the corridor. Open eVOA proof now.
- eVOA check, e-gate or officer desk. Immigration decides who uses the e-gate. The escort points you to the right line, including the fast track lane where operating, and waits beyond the desk.
- Baggage reclaim. The escort reads the belt screens and helps gather bags; VIP and VVIP add a porter.
- Customs. You present your declaration and answer questions yourself.
- Kerb. Handover to your driver or the arranged vehicle.
The layout of each hall is drawn out in the DPS terminal guide.
How does the departure sequence run, step by step?
- Hotel pickup. Your airline’s check-in closing time is the fixed point; plan the drive from Ubud, Canggu or Nusa Dua around it, since fast track does not extend it.
- Departures kerb. The escort meets the car. On VIP and VVIP a porter takes the bags; more on porter and baggage service.
- Check-in. Bags may pass an X-ray at the entrance. You hand passport and booking to the airline yourself.
- Passport control. Mandatory for everyone; the escort walks you to the fast track lane where operating.
- Security screening. Liquids, laptops and power banks follow airline and airport limits.
- Lounge or gate. On VIP and VVIP, the lounge where arranged; see lounge access at DPS.
How does a transit connection run, step by step?
The international and domestic terminals at DPS are separate buildings within walking distance. The steps depend on direction and ticket type.
- Clear the arrival stages if you land internationally: eVOA or e-gate, passport inspection, customs.
- Decide the bag route. On separate tickets you collect and re-check; on one ticket, ask the airline whether bags are checked through.
- Walk between terminals with the escort.
- Check in again where needed, then clear passport control and security on international departures.
Minimum connection times are set by airlines, not by Bali Premium Trip. Send both flight numbers and the concierge will say plainly if a connection looks too tight. Scenarios are laid out on the transit page.
Which steps does the tier change?
Only three steps change by tier: the meeting point, the reclaim and the kerb. Inspections are identical for every guest.
| Step | Essential USD 105 | VIP USD 500 | VVIP USD 1,500 |
|---|---|---|---|
| Meeting point | Confirmed point in the terminal | Airbridge meet and greet | Airbridge meet and greet |
| Reclaim | Escort helps with bags | Porter included | Porter included |
| Kerb | Your own pickup | Vehicle transfer | Round-trip luxury car |
| Timing changes | Message the concierge | Flight monitoring | Flight monitoring |
Rates are per person, as of 2026 and subject to change. VVIP covers arrival and departure; Essential and VIP cover the direction booked. Vehicles are arranged via vetted partners. Compare in full on the VIP tier and VVIP tier pages.
Who does what at each handover?
Most confusion at an airport comes from not knowing whose job a step is. This split holds at every stage.
| Party | What they handle | What they do not handle |
|---|---|---|
| You | Documents, answers to officers, declarations, your own bags until a porter takes them | Nothing can be delegated at an inspection desk |
| Bali Premium Trip escort | Meeting, directions, headcount, belt checks, walking you to the right line and the kerb | Buying an eVOA, speaking for you, influencing any check |
| Immigration and customs officers | eVOA checks, e-gate eligibility, passport inspection, bag screening | Your onward transport or bags on the belt |
| Your airline | Check-in deadlines, boarding times, wheelchairs, delayed or missing bags | Anything beyond its counter and aircraft |
Bali Premium Trip is an independent meet-and-assist coordinator working in the terminal’s public and permitted areas. It is not the airport operator and does not act on its behalf.
What can hold up a step, and what is the fix?
| Snag | Step affected | Fix |
|---|---|---|
| eVOA not bought before flying | eVOA check | Buy through the official channel; the escort shows where, approval stays with immigration |
| Aircraft parks at a remote stand | Meeting point | The meeting point moves to the bus drop-off; the concierge confirms on the day |
| Flight lands early or late | Meeting point | VIP and VVIP timing adjusts via flight monitoring; Essential guests message WhatsApp on landing |
| Bag missing from the belt | Reclaim | File a report at the airline’s baggage desk before leaving; the escort stays with you |
| Stroller or wheelchair checked at the gate | Door or reclaim | The airline decides where it returns; book wheelchairs with the airline in advance |
| Driver not at the kerb | Kerb | The escort calls the driver number you shared |
How do you start the booking step?
- Message the concierge on WhatsApp at +62 811-2859-0000 or email sales@balipremiumtrip.com.
- Send flight numbers, passenger names and count, tier, luggage notes and drop-off address.
- Receive a written confirmation stating the meeting point and what your tier includes.
- Save the confirmation offline and share the driver’s number if you arranged your own pickup.
Ready to lock in your steps? Send your flight details to the Bali Premium Trip concierge on WhatsApp and get the meeting point confirmed in writing before you fly.
Frequently Asked Questions
In what order do the arrival checks happen at DPS?
Arrival runs in a fixed order: you leave the aircraft, walk to the arrival hall, clear the eVOA check at an e-gate or officer desk, collect bags at reclaim, pass customs, then exit to the kerb. The escort accompanies each step, but the order never changes and officers perform every inspection themselves.
Does fast track remove any step at the airport?
No. Every passenger still clears passport inspection, customs on arrival and security screening on departure. Fast track adds a Bali Premium Trip escort who meets you, directs you to the fast track lane where it is operating, helps at reclaim and hands you over at the kerb. Officers decide the outcome of each check.
What should I have in hand at each step?
At the meeting point, your phone with the booking confirmation. In the arrival hall, your passport and eVOA proof. At reclaim, your bag tags. At customs, the completed declaration. At the kerb, your driver’s contact or transfer details. Keep printed copies in case your phone battery runs flat after a long flight.
Where does the escort wait while I am being checked?
During passport inspection and customs, the escort waits beyond the desk or inspection area, because only passengers stand in front of officers. You answer questions yourself. Once you are through, the escort rejoins you and moves the group to the next step, whether that is reclaim, the kerb or the departure gate.