Disclaimer | Ngurah Rai Airport Fast Track

ngurahraiairportfasttrack.com is published by Juara Holding Group. The fast track service described here is operated by Bali Premium Trip, an independent concierge. Some elements you see on the site, such as lounge access and vehicle transfers, are arranged via vetted partners rather than owned by us.

Airport and agency names appear on this site only to describe locations and procedures. Nothing here should be read as a claim of official partnership.

No. Every passenger still presents a passport at the immigration counter or e-gate, passes customs and goes through security screening. Our staff meet you, escort you to the fast track lane where one is in use, and help with bags. Officers make every decision.

• Fast track does not waive, replace or shorten any official check.
• It does not change entry rules and does not waive the eVOA fee. That arrival fee is separate and paid by the traveller.
• Waiting time on the day depends on how many flights land together, official staffing and procedures. We do not promise a finish time in minutes.
• An officer may refer any traveller for secondary inspection. We cannot intervene in that process.
• The authorities may refuse entry. The concierge fee pays for the service arranged, not for an outcome.

No. Our pages on eVOA, e-gates and the Bali tourism levy are general planning information written as of 2026. Rules, fees and eligibility change, sometimes with short notice, so check the official source before you fly. Be cautious of lookalike websites that imitate government portals.

Fast track fees never include the eVOA fee or the tourism levy.

Prices are per person in US dollars, as of 2026 and subject to change. According to Bali Premium Trip’s 2026 tier materials, these rates are all-inclusive of taxes and service charges.

The rate confirmed to you in writing, by WhatsApp or email, is the one that applies. Figures you find elsewhere online, including older rates or third-party listings, are not quotes from us. For families and groups, multiply the per-person rate; child and infant handling is quoted on request. Lounge access and vehicles depend on availability and partner arrangements on the day. Full tier details sit on the pricing page.

We arrange the service you book with care. We do not control the airport, airlines, weather or officials. To the extent permitted by Indonesian law, we are not responsible for:

1. 01Flight delays, diversions, cancellations or missed connections, including separate-ticket transits where bags must be rechecked after clearing immigration and customs.
2. 02Decisions by Immigration, Customs, quarantine or security, including secondary checks and refusal of entry.
3. 03Loss of or damage to baggage while in the custody of airlines or ground handlers.
4. 04Service gaps caused by wrong or incomplete booking details, such as an incorrect flight number, date or passenger count.
5. 05Wheelchair provision, which must be requested through your airline. We add escort and porter support.
6. 06Events outside reasonable control, such as system outages, airport closures, strikes or natural events.

If a component we confirmed in writing is not delivered, tell us as soon as possible so we can review it against the booking record. Nothing on this page limits the rights you hold under Law No. 8 of 1999 on Consumer Protection.

Cancellations and changes. Cancellation, amendment and no-show terms are confirmed in writing before you pay. Read them first and ask if anything is unclear.

Timing and season. Demand at DPS peaks in July and August, during Australian school holidays, around Chinese New Year and from December to January, so availability is never automatic. VIP and VVIP include flight monitoring, so meeting times adjust to delays. Late-night and early-morning flights are common at DPS; confirm staffing for those slots when you book through the booking page.

We only ask for what a booking needs: flight number and date, passport names, passenger count and children’s ages, luggage count and special items (strollers, surfboards, wheelchair needs), chosen tier, and hotel or pickup area.

This data is processed in line with Indonesia’s Personal Data Protection Law, Law No. 27 of 2022 (UU PDP), whose obligations took full effect in October 2024 after a two-year transition. Many guests travel from the EU, EEA and UK, so we also apply the core principles of the GDPR (Regulation (EU) 2016/679): a clear purpose, minimal data and reasonable security. We do not claim formal GDPR certification.

• Purpose:your details are used to arrange and deliver your booking and to contact you about it.
• Sharing:only with the escort staff, lounge or driver partners needed to deliver the service. We do not sell personal data.
• Your rights:ask to access or correct your data, request deletion once the booking and any legal record-keeping duties are complete, and withdraw consent to marketing at any time.
• Channels:WhatsApp and email providers apply their own privacy terms to messages sent through them.
• Safety:never send card numbers or account passwords by chat or email.

Include your booking name and flight number. For personal data requests, write “Data request” in the email subject so it reaches the right queue.

We may update this disclaimer as services, prices or regulations change. The date at the top always shows the current version.